Refund policy
Refunds, plainly explained.
Last updated: 2 October 2026. A parent or guardian makes every purchase on SelfEnabler. This page explains how to ask for a refund.
Who we are
SelfEnabler is owned by Tutelage Education Services Pvt Ltd and Talent4Assure Assessment Services Pvt Ltd. This policy applies to packages and 3AM Friend sessions bought on SelfEnabler.
Packages
The refund and cancellation terms of the package you bought apply. They are shown on the packages page and at checkout, before you pay.
If you are unsure whether a refund applies to you, write to us and we will explain.
3AM Friend sessions
- Demo sessions are free.
- If a session is cancelled, its cost is refunded to your SelfEnabler wallet.
How to ask for a refund
Write to us through our contact page and tell us:
- the email address or mobile number of the account;
- what you bought, and when;
- the payment or order reference, if you have it;
- why you are asking for a refund.
What happens next
We will look at your request against the terms of your package and reply to you. If you are not satisfied with our answer, you may raise it as a grievance through the same contact page.